Providing Answers to Your Financial Aid Questionslogo for A$KFA$

At SPC, we are here to help you find the answers to your questions regarding financial aid. We offer personal assistance as well as a library of:

  • Presidential Scholarship and Dr Johnnie Ruth Clarke Scholarship

    Presidential Scholarship and Dr Johnnie Ruth Clarke Scholarship

    The Presidential scholarship and Dr. Johnnie Ruth Clarke scholarship applications are now open. The application deadline is April 18.

  • summer financial aid

    summer financial aid

    Your Pell Grant eligibility will be determined automatically based on actual enrollment or projected enrollment. Complete the Student Loan Request if you would like to apply for Federal Direct Loans.

    Find out more about Summer financial aid.

Watch a short video

finaincial aid tv logo on green backgroundSkip ahead and get your questions answered. Short videos can answer many of your questions about applying for financial aid. Whether you're a current SPC student or plan to be, these videos can give you a preview of what to expect during the financial aid process.

Ways to contact us

Ask Pete icon PETE

Ask PETE a question 24/7/365 at the bottom right-hand corner of any financial aid page. In some cases, Generative AI is used to deliver the best possible response.

MyPETE

Have you asked PETE a question and gotten a generic answer? Now, you can get a personalized answer just for you!

Here is a full list of financial aid questions you can ask MyPETE and get a personalized answer:

  • FAFSA
    Am I required to submit a FAFSA?
  • Next steps
    I applied for financial aid, what happens next?
    How do I track the status of my financial aid application?
    What is my financial aid status?
    When will I receive my financial aid offer?
    Why did I lose my financial aid?
    How is financial aid eligibility calculated?
  • Verification
    How can I see what the Financial Aid Office still needs from me?
    What if I am selected for Verification?
    What forms are needed for financial aid?
    Are there forms other than the FAFSA that I need to complete?
    Do I need to submit all required documents to be offered financial aid?
    What verification forms need to be submitted?
    How long does it take you to process verification forms?
    How long does it take you to process documents?
    Did you receive my document?
  • Status
    How do I know if I am dependent?
    What is a dependency override?
    What is my SAP Status?
  • Financial Aid Package
    What does the term SAI stand for?
    How do I know how much my SAI is once I file my FAFSA?
  • Disbursements
    When will aid disburse?
    How can I tell if my financial aid or scholarship(s) will post by the bill due date?
    Is financial aid money disbursed by term or by academic year?

  • Refunds
    Do I have any holds on my financial aid disbursement?
    Why do I have a hold on my account?
    Where can I view the holds on my account?
    How can I remove a hold?
  • Loans
    How long does it take to process a MPN or entrance counseling?
    How do I complete entrance counseling?
    What is entrance counseling?
  • Awards
    How much is my financial aid?
    What is a financial aid offer?
    What are my awards?
    How is financial aid eligibility calculated?

    We test out additional personalized questions often. Check back here for updates.

    Feedback

    Our goal is for you to get immediate and accurate responses. Please rate the service you receive with a thumbs up or thumbs down so we can continually improve your experience.

    Let us know if you're a current or future student and submit your questions online.

    CAREER AND ACADEMIC ADVISING QUESTIONS
    Please contact our advising team.

    Virtual Financial Aid hours

    • Monday – Thursday: 10 a.m. – 6 p.m.
    • Friday: 10 a.m. – 4 p.m.
    • Saturday: 10 a.m. – 3 p.m.

    You will need to sign in to the Virtual Advising Center at least 30 minutes before closing.

    Visit Virtual Financial Aid

    Getting Started with Virtual Financial Aid

    If using a mobile device, please make sure you have downloaded the Microsoft Teams application first. This is optional if using a desktop browser.

    Step 1: Install Microsft Teams.

    Android and Apple mobile devices

    1. Visit the Google Play Store or Apple App Store
    2. Search for MS Teams
    3. Install MS Teams
    4. Open MS Teams
    5. Enter your student email address: example1@live.spcollege.edu
    6. Select Work/School
    7. If asked again, select Work/School
    8. Sign in with your St. Petersburg College account
    9. Launch application

    PC or Mac desktop

    • Visit the Microsoft Teams site
    • Select Get the App
    • Install MS Teams
    • Open MS Teams
    • Enter your student email address: example1@live.spcollege.edu
    • Select Work/School
    • If asked again, select Work/School
    • Sign in with your St. Petersburg College account
    • Launch application

    What to Expect

    Important note: When connecting with the Virtual Advising Center, it’s important you are able to fully engage with an advisor. We recommend you avoid visiting the Virtual Advising Center when you are engaged in another activity, such as driving, that limits your attention during the session.

    Also, please have your documents prepared and ready so we can better assist you.

    • After clicking on the Virtual Advising Center button, you will be asked to enter your student ID.
    • You will then be signed into the Virtual Advising Center.
    • When your Microsoft Teams meeting launches, click the link that is displayed on the page (make sure you remain on this page). Note: When the Advisor launches your meeting, the link will remain available for 5 minutes. Please make sure to click the link.
    • Please make sure to follow the prompts on the screen to allow access to your Microphone and enter your name if prompted.
    • You will meet one-on-one with an advisor for individual assistance.
    • At the conclusion of the meeting, you will select leave meeting to exit.

    Financial aid campus locations and hours

    FAS campus locations have re-opened with limited hours and services. Please select the "Virtual," “Online” or “By Phone” tab for your financial aid questions; however, if you must come to campus for services, see the adjusted hours of operation below.

    • Clearwater
      Administration Building
      Monday through Thursday, 8:30 a.m. - 5:30 p.m.
      Friday, 8:30 a.m. - 1 p.m.

    • St. Petersburg/Gibbs
      Student Success Center (SU), suites 101A-E
      Monday through Thursday, 8:30 a.m. - 5:30 pm
      Friday, 8:30 a.m. - 1 p.m.

    • Tarpon Springs
      Administration Building
      Monday through Thursday, 8:30 a.m. - 5:30 p.m.
      Friday, 8:30 a.m. - 1 p.m.

    • Seminole Campus
      UP building
      Monday through Thursday, 8:30 a.m. - 5:30 p.m.
      Friday, 8:30 am - 1 p.m.

    • Downtown Campus
      Main building
      Monday and Wednesday, 8:30 a.m. - 5:30 p.m.
      Every other Friday beginning with 7/2/2021, 8:30 a.m. - 12 noon

    • Midtown Campus
      Main building
      Tuesday and Thursday, 8:30 a.m. - 5:30 p.m.
      Every other Friday beginning with 7/9/2021, 8:30 a.m. - 12 noon

    • Allstate Center
      Main building
      Email, phone call or Zoom appts only - 727-302-6434

    • Health Education Center
      Main building
      Tuesdays & Thursdays only, 8:30 a.m. - 5:30 p.m.

    View our locations page for maps and directions.

    Financial aid phone contacts

    General Financial Aid Questions

    Phone: 727-791-2485
    Fax: 727-791-2495

    Student Loan Questions

    • Website: iontuition (includes a Live Chat feature)
    • Live Counselor: i3 Group
      Call 855-693-4932
      Monday-Thursday: 9 a.m.-9 p.m. EST
      Friday: 9 a.m.- 6 p.m. EST

    General SPC Questions
    Phone:  727-341-4772

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